Facilitation Skills and Workshop Design via Video Conferencing

This course is also available in-house
Course outlineDownload the course outline
Qualification available with course Level 3 Advanced Award in Facilitation Skills


Eliminate the need to hire consultants with facilitation skills to help groups complete tasks or run workshops. This course will enable you to design and run these workshops successfully in-house. You will have the opportunity for extensive practice to help hone your facilitation skills and cover the wider task of empowering and involving people by using facilitation techniques.

Each day is structured around short inputs from the trainer, interspersed with practice facilitation sessions led by each participant. You will lead a practice session each day. Participants comment on how they learn so much, not only by facilitating sessions but also by participating in the other people’s sessions.

Organisations that have sent participants include:
Acas, BT, Centrica, Chevron, Debenhams, eBay, Land Registry, London Borough of Islington, Ministry of Defence, Network Rail, Southern Water, Spotify, Tesco, Virgin Atlantic, United Biscuits.


  • Operating as a facilitator
  • Group dynamics
  • Facilitation toolbox
  • Workshops
  • Facilitation modes
  • Selecting interventions
  • Problems – tips and advice


  • Extensive practice 
  • Step-by-step guide to workshop success
  • Flexing facilitation modes
  • 10 group facilitation techniques
  • Tools, techniques and checklists for use in the workplace
  • 20 successful workshop design ideas
  • 5 ways to win participant commitment
  • How to deal with the 5 main facilitation problems