Diversity and Inclusion

This course is only available in-house
Course outlineDownload the course outline


An increasing number of companies are realising the benefit of having a diverse and inclusive workforce. Diversity and Inclusion is about more than gender and ethnicity; it’s about experience, skill, talent, perspective and culture. It is a critical factor in companies achieving sustainable competitive advantage. We can run a bespoke in-house programme in your organisation to help you to embed a living culture of diversity and inclusion.


  • What is Diversity and Inclusion?
  • Understanding unconscious bias
  • Business areas vulnerable to unconscious bias
  • Assessing individual bias
  • Strategies for overcoming unconscious bias
  • Recognising the business benefits of creating and supporting a diverse and inclusive workforce
  • Bringing Diversity and Inclusion values into action


  • Tools and techniques for understanding and applying Diversity and Inclusion in the workplace
  • Use of selected case studies that demonstrate the nature of bias
  • 7 step process for overcoming unconscious bias
  • Practical ways to build the business case for Diversity and Inclusion